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Video Generation

Learn how to create stunning AI videos

12 articles

Social Media

Connect and manage your social accounts

8 articles

Analytics

Track and optimize your content performance

6 articles

Billing & Plans

Manage your subscription and payments

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Quick Links

Frequently Asked Questions

Q:How do I generate my first video?

Navigate to the 'Generate Video' page, select your preferred AI model (Luma, Runway, Kling, or Sora), enter your prompt describing the video you want, and click 'Generate'. Your video will be ready in minutes!

Q:Which social media platforms are supported?

We currently support Twitter/X, LinkedIn, and YouTube with full posting capabilities. TikTok, Instagram, and Facebook are coming soon pending API approval.

Q:How does the automated posting worker work?

Our posting worker runs every minute, checking for scheduled posts that are due. It automatically publishes your content to the selected platforms and includes intelligent retry logic with exponential backoff if posting fails.

Q:What AI models are available for video generation?

We offer 4 state-of-the-art AI models: Luma Dream Machine for cinematic videos, Runway Gen-4 for professional-grade content, Kling AI for realistic motion, and OpenAI Sora for next-gen synthesis.

Q:How accurate is the viral prediction feature?

Our AI analyzes multiple factors including engagement patterns, content type, timing, and historical data to provide viral scores. While predictions aren't guaranteed, our algorithm has shown strong correlation with actual viral performance.

Q:Can I edit videos after generation?

Yes! Use our Advanced Video Editor to trim clips, detect scenes with AI, apply smart cropping for different aspect ratios (16:9, 9:16, 1:1, 4:5), and export in your preferred format.

Q:How do I connect my social media accounts?

Go to 'Social Accounts', click 'Connect' for your desired platform, and follow the OAuth authentication flow. You'll be redirected back after authorization. Check the setup guides for detailed instructions.

Q:What happens if a scheduled post fails?

Our system automatically retries failed posts with exponential backoff (5 min, 10 min, 20 min) up to 3 times. You can monitor all posting activity in real-time via the Posting Monitor dashboard.

Q:Do you offer AI Sales Assistants?

Yes, through our Lumina AI Growth System. We set up an AI Sales Assistant that answers calls, qualifies prospects, and books meetings automatically—without installing anything on your computers. It runs in the cloud and connects to your existing phone system and calendar. Book a demo to learn more.

Still need help?

Our support team is here to assist you with any questions or issues.